Privacy Policy

Who We Are

This policy applies to Scrapbooking Courses and related pages and experiences. If you contact us, we may need to verify your identity to protect your account and data.

• Privacy contact email: [email protected]
• Support phone: +1 (415) 732-4086

Data We Collect

We collect information you provide directly, information collected automatically to operate and secure the service, and information from support interactions.

• Account details (name, email), course progress, and support messages.
• Device and usage analytics in aggregate form (e.g., page performance, session timing, error events).
• Security signals (e.g., suspicious login attempts, abuse prevention indicators).
• Cookie preferences and consent signals (where applicable).

How We Use Data

We use personal data only for legitimate, limited purposes aligned with providing the service.

• Provide, personalize, and secure the service (authentication, course access, progress sync).
• Communicate important product updates and service notices.
• Respond to support requests and resolve technical issues.
• Improve performance and reliability using aggregate analytics.

Legal Bases (Where Applicable)

Depending on your location, we process data based on one or more of the following: contract performance (to deliver the service), legitimate interests (to secure and improve the service), consent (for optional cookies), and compliance with legal obligations.

Cookies & Similar Technologies

We use cookies for essential functionality, preferences, security, and optional analytics. You can change your cookie choices at any time using the cookie preferences button on this page.

• Essential: required for core site functionality.
• Preferences: remembers settings like theme or language.
• Analytics (optional): helps us understand usage patterns in aggregate.

Sharing & Disclosure

We share data only when necessary to operate the service (e.g., hosting providers), comply with law, enforce our policies, or protect users and the platform. Where third parties process data for us, they do so under contractual confidentiality and security obligations.

• Service providers for hosting, content delivery, and support tooling.
• Legal compliance and security incident response, when required.

Data Retention

We keep personal data only as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type (e.g., account data vs. support logs). When data is no longer required, we delete or de-identify it.

Security

We apply technical and organizational measures designed to protect data against unauthorized access, alteration, disclosure, or destruction. No online service is 100% secure; if you believe your account has been compromised, contact support promptly.

Your Rights

You may request access, correction, portability, or deletion of your data. You can also object to certain processing or withdraw consent where processing is based on consent.

• Access: request a copy of personal data we hold about you.
• Correction: fix inaccurate or incomplete personal data.
• Portability: request a structured, commonly used export (where applicable).
• Deletion: request removal, subject to legal and contractual limitations.

Children’s Privacy

Our service is not directed to children under 13 (or the minimum age required in your jurisdiction). If you believe a child has provided personal data, contact us so we can take appropriate steps.

International Transfers

If data is transferred across borders, we apply safeguards consistent with applicable law, such as contractual protections and security measures designed to preserve confidentiality and integrity.

Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We will post the updated version on this page and update the effective date above.

Quick Actions

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